Privacy Policy

1. Who we are

This website is operated by New Euphoria Plus Trading LLC, a company registered in the United Arab Emirates, with its office at Dawood Building, Office 64, 2nd floor, PO Box 61190, Hor Al Anz, Dubai, UAE. We act as the controller of the personal data described in this policy.

For any question about personal data, contact us at turkmani.milad@yahoo.com.

2. What data we collect

When you submit the request form or contact us, we collect:

• your name and company name;
• your email address and phone number;
• the text of your request;
• technical data such as IP address, browser type, device information and pages visited, including data stored through cookies.

3. Why we use your data

We use your data only to:

• reply to your request;
• prepare a quotation for you;
• negotiate, conclude and perform a contract with you;
• keep the website secure and working properly.

4. Who we share data with

We share personal data only with partners involved in fulfilling a deal, such as logistics and inspection providers, and only to the extent necessary. We may also disclose data when required by law or by a competent authority. We do not sell personal data.

5. How long we keep data

We keep request data for 12 months after our last contact with you, unless a longer period is required by law or by a contract between us. After that, the data is deleted or anonymised.

6. Your rights

You may ask us to:

• give you access to the personal data we hold about you;
• correct data that is inaccurate or incomplete;
• delete your data;
• withdraw your consent at any time, without affecting processing already carried out.

To exercise these rights, write to turkmani.milad@yahoo.com. We process personal data in line with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL). For visitors from the European Union, the General Data Protection Regulation (GDPR) also applies, and you have the right to lodge a complaint with your local data protection authority.

7. Cookies and analytics

This website may use cookies and similar technologies to make the site work and to understand, in aggregate, how visitors use it. You can block or delete cookies in your browser settings; some parts of the site may then work less well.

8. Changes to this policy

We may update this policy from time to time. The current version is always published on this page, with the date of the last update shown at the top.